Privacy Policy
Last Updated: August 13, 2026
OnLocal Marketing (“OnLocal Marketing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit https://onlocalmarketing.com, contact us, request information or services, become a client, or otherwise interact with us.
OnLocal Marketing is operated by Saphira Vidler, carrying on business as OnLocal Marketing in British Columbia, Canada.
By using our website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Personal Information We Collect
“Personal information” means information about an identifiable individual.
Depending on how you interact with us, we may collect information such as:
- Your name
- Business name
- Email address
- Telephone number
- Mailing or business address
- Information you provide through contact, consultation, quote, or other forms
- Information about your business, marketing needs, website, advertising, or services
- Billing and payment-related information
- Information contained in communications between you and OnLocal Marketing
- Login or account information where required to provide services
- Information you provide when becoming or working with us as a client
- Website usage and technical information, such as IP address, browser type, device information, referring website, pages viewed, and approximate geographic information
- Information collected through cookies, analytics, advertising, and similar technologies
We do not intentionally collect more personal information than is reasonably necessary for the purposes described in this Privacy Policy.
2. How We Collect Information
We may collect personal information:
- Directly from you when you submit a form, email us, call us, book a consultation, request a quote, purchase services, or otherwise communicate with us
- When you become a client and provide information necessary for us to provide services
- Automatically when you use our website through cookies, analytics tools, server logs, and similar technologies
- From third-party platforms or services when necessary to provide services you have requested or authorized
- From publicly available business information where appropriate for legitimate business and marketing purposes
When we collect personal information directly from you, we will identify the purposes for which the information is being collected or use it only for purposes that would reasonably be expected in the circumstances.
3. Why We Collect and Use Personal Information
We may collect, use, and disclose personal information for purposes that are reasonable and appropriate for operating OnLocal Marketing, including to:
- Respond to inquiries and requests
- Provide quotes, consultations, and information about our services
- Provide, manage, and improve our marketing services
- Communicate with clients and prospective clients
- Create and manage client accounts and relationships
- Process payments and invoices
- Deliver websites, marketing campaigns, advertising, SEO, automation, and related services
- Provide customer support
- Schedule meetings and appointments
- Understand how visitors use our website
- Measure and improve website performance and marketing campaigns
- Protect our website, systems, clients, and business against fraud, unauthorized access, or misuse
- Maintain business and financial records
- Comply with legal and regulatory requirements
- Send marketing communications where we are permitted to do so
- Carry out other purposes that are disclosed to you at the time information is collected or that are otherwise permitted by law
We will not use personal information for a materially different purpose without obtaining consent where consent is required.
4. Consent
Where required by applicable law, we will obtain your consent before collecting, using, or disclosing your personal information.
Depending on the circumstances, consent may be express or implied where permitted by law. For example, when you voluntarily submit your contact information through a form requesting information or a consultation, we may use that information to respond to your request.
You may withdraw consent to certain uses of your personal information by contacting us, subject to legal or contractual restrictions and reasonable notice.
Withdrawing consent may affect our ability to provide certain services or respond to certain requests.
5. Marketing Communications
If you provide your contact information to us, we may contact you regarding services, consultations, offers, updates, or other information that may be relevant to your business.
We will comply with applicable Canadian electronic marketing laws, including Canada’s Anti-Spam Legislation (CASL), when sending commercial electronic messages.
Where required, commercial electronic messages will include an unsubscribe mechanism.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us at:
Unsubscribing from marketing communications does not necessarily stop service-related, transactional, administrative, or other communications that are necessary to provide services or manage our business relationship with you.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites recognize your browser and remember certain information.
We may use cookies and similar technologies to:
- Operate and secure our website
- Remember preferences
- Understand website traffic and usage
- Measure the effectiveness of marketing campaigns
- Improve website performance and user experience
- Support advertising and conversion measurement
Some cookies may be placed by third-party service providers that provide analytics, advertising, hosting, or other website-related services.
You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect website functionality.
7. Analytics and Advertising
We may use third-party analytics and advertising technologies to understand how visitors interact with our website and to measure the effectiveness of our marketing.
These technologies may collect information such as IP address, device and browser information, pages visited, traffic sources, approximate location, and interactions with our website.
Depending on the technologies currently installed on the website, these services may include analytics, advertising, conversion tracking, remarketing, or similar functionality.
Third-party providers may process information according to their own privacy policies and terms.
8. Service Providers and Third Parties
We use third-party service providers to operate our business and provide services to our clients.
Depending on the services we provide and the technologies we use, these providers may include companies that provide:
- Website hosting
- Domain and website services
- Customer relationship management and marketing automation
- Email and communications
- Payment processing
- Scheduling
- Analytics
- Advertising and conversion tracking
- Website development and maintenance
- Cloud storage and business software
- Security and fraud prevention
- Accounting and financial services
We may provide these service providers with access to personal information where reasonably necessary for them to perform services on our behalf.
We take reasonable steps to use service providers that provide appropriate protection for personal information. Our service providers may process or store information in Canada or other countries, depending on the services they provide.
Third parties may have their own privacy policies governing their collection, use, and disclosure of information.
9. Client Information
When you engage OnLocal Marketing for services, we may receive personal information belonging to you, your employees, customers, leads, or other individuals in connection with providing those services.
Where we process personal information on behalf of a client, our use of that information will generally be limited to providing the services requested by the client and carrying out the client’s instructions.
Clients are responsible for ensuring that they have the necessary authority, permissions, and consents to provide personal information to us and to instruct us to process it for the applicable services.
10. Disclosure of Personal Information
We do not sell your personal information.
We may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy, including:
- To service providers that assist us in operating our business
- To service providers necessary to provide services to our clients
- To payment processors and financial institutions when necessary to process payments
- To professional advisers such as accountants, lawyers, or insurers where reasonably necessary
- Where required or permitted by law
- In connection with a business transaction such as a merger, sale, financing, reorganization, or acquisition, subject to applicable legal requirements
- With your consent or at your direction
We will not disclose personal information for unrelated purposes without consent unless disclosure is otherwise authorized or required by law.
11. Information Stored Outside Canada
Some service providers we use may store or process information outside Canada.
When personal information is processed outside Canada, it may be subject to the laws of the jurisdiction in which it is stored or processed. Those laws may permit government authorities or other parties to access information in circumstances that may differ from Canadian law.
We take reasonable steps to select and manage service providers in a manner consistent with our privacy obligations.
12. Security
We take reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of personal information to protect it against unauthorized access, collection, use, disclosure, copying, modification, disposal, or destruction.
These safeguards may include access controls, passwords, authentication measures, secure software and systems, and limiting access to personal information to people who reasonably need it.
No method of transmitting or storing information electronically is completely secure. Accordingly, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.
13. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business and financial records, resolve disputes, enforce agreements, or comply with legal obligations.
When personal information is no longer reasonably required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to legal, contractual, backup, and record-keeping requirements.
14. Accessing and Correcting Your Personal Information
Subject to applicable law, you may request access to personal information we hold about you and request that inaccurate or incomplete information be corrected.
To make a request, contact our Privacy Contact using the information below.
We may require sufficient information to verify your identity before responding to a request.
We will respond to requests within the time required by applicable law, subject to permitted exceptions and extensions.
15. Privacy Complaints
If you have a concern or complaint about how we have collected, used, disclosed, stored, or protected your personal information, please contact us first so that we can investigate and attempt to resolve the matter.
If you are not satisfied with our response, you may have the right to contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC BC).
16. Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information directly from children for the purpose of providing our services.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate action.
17. Links to Other Websites
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, content, security, or policies of those websites. We encourage you to review the privacy policy of any third-party website you visit.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology, services, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
Where required by law, we will provide additional notice or obtain consent for material changes.
19. Contact Us
If you have questions about this Privacy Policy, wish to access or correct your personal information, withdraw consent, unsubscribe from marketing communications, or make a privacy complaint, please contact:
OnLocal Marketing
Attn: Privacy Contact — Saphira Vidler
Email: hello@onlocalmarketing.com
Website: https://onlocalmarketing.com
We will make reasonable efforts to respond to privacy inquiries and complaints promptly and in accordance with applicable privacy legislation.
Last Updated: August 13, 2026